4S Jewellers Private Limited
Frequently Asked Questions
Everything you need to know about our 1 gram gold jewellery, care and support.
What is 1 gram gold jewellery?
1 gram gold jewellery is premium imitation jewellery designed to give you the rich look of real gold at a fraction of the cost.
Each piece is crafted on a carefully selected metal alloy base and finished with a fine micron layer of gold. This gives it the colour, shine and feel of traditional gold jewellery — perfect for daily wear as well as special occasions.
Please note: this is 1 gram gold (imitation) jewellery. It is not solid or original gold.
Is this real / original gold?
No. Our jewellery is 1 gram gold jewellery — a quality metal alloy base finished with micron gold plating. It looks like real gold but is priced for everyday, worry-free wear.
We never sell our products as solid gold. Whatever is described on a product page is exactly what you receive.
Will the jewellery tarnish?
With proper use and by following our care instructions, your jewellery will keep its shine for a long time.
Exposure to water, perfume, sweat and humidity is the main cause of dulling, so we recommend keeping your pieces away from these.
How long does the gold plating last?
The brightness of the gold finish depends on a few factors — how often you wear the piece, weather conditions (humid weather dulls the finish faster) and how you store it.
We provide up to a 6-month guarantee on the gold plating against normal wear. To keep your jewellery looking its best:
- Wear your gold-plated pieces occasionally rather than every day for a longer-lasting finish.
- Always wipe off sweat and moisture, and let the piece dry completely before storing.
- Store each piece in an air-tight pouch or cover, away from humidity.
- Our jewellery is micron gold-plated for a real-gold look, and we do not use lacquer or other harmful chemicals.
What kind of stones do you use?
It varies from product to product. Our stone jewellery uses synthetic coloured stones, chosen for their clarity, colour and sparkle.
The exact stones used are mentioned on each product page, so please read the product description for full details. If you have a question about a specific piece, our customer service team is happy to help.
How should I care for my jewellery?
A little care keeps your jewellery looking beautiful for much longer:
- Keep it away from water, perfume, deodorant, sweat and harsh chemicals.
- Put your jewellery on last — after makeup and perfume — and take it off first.
- Wipe gently with a soft, dry cloth after each use.
- Store in an air-tight pouch or box, ideally with a silica-gel packet, away from humidity.
How do I track my order and what is your return policy?
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp and Email so you can follow your parcel until it arrives.
For full details on dispatch times, delivery, charges and returns, please see our Shipping & Delivery Policy.
How can I reach your customer support?
Our team is here to help. You can reach us at:
- Email: info@4sjewellers.com
- Call: +91 74397 20571
- WhatsApp: +91 62890 99860
- Support hours: Monday – Saturday, 10:00 AM – 7:00 PM
Hi, how can we help you?
Still have a question? Our support team is just a message away.